Payment & Security

Shopping with SHOP NIBBI should feel simple, secure and straightforward.

Our online store is powered by Shopify, and payments are processed through secure payment providers.

Secure Checkout

When you place an order with SHOP NIBBI, checkout takes place through Shopify’s secure checkout system.

Your payment information is transmitted securely during checkout, and SHOP NIBBI does not manually receive or store your complete debit or credit card number.

Accepted Payment Methods

The payment methods available for your order will be displayed at checkout.

Depending on your device, location and the payment services currently enabled on our store, available options may include:

Major debit cards
Major credit cards
Digital wallets
Accelerated checkout options
Other payment methods supported through Shopify

The exact options available to you will always be shown before you complete your purchase.

When Will I Be Charged?

Payment is normally authorised or collected when your order is placed, depending on the payment method used.

You will be able to review your:

Products
Prices
Delivery details
Discounts
Shipping charges, where applicable
Final order total

before completing payment.

Currency

The currency applicable to your purchase will be displayed on the website and at checkout.

If your payment provider uses a different currency, your bank or card provider may apply its own currency-conversion rate or additional fees.

Any such charges are determined by your payment provider and are not controlled by SHOP NIBBI.

Payment Verification

To help protect customers and our business from fraud, some orders may be subject to additional payment or security checks.

In certain circumstances, we may need to contact you to confirm information relating to an order.

If we are unable to verify an order or payment, we may cancel the order and issue any applicable refund.

Failed or Declined Payments

If your payment is declined, please check that:

Your card details have been entered correctly
Your billing address is correct
Your card has not expired
Sufficient funds or credit are available
Your bank has not blocked the transaction

If the problem continues, please contact your bank or payment provider.

You can also try another payment method where one is available.

Payment Security

We take reasonable steps to protect customer information and use reputable ecommerce and payment providers.

Our website uses secure connections to help protect information transmitted between your browser and our store.

For further information about how we handle personal information, please see our Privacy Policy.

Protecting Yourself Online

For your security, SHOP NIBBI will never ask you to send your full debit or credit card number, PIN or online banking password by email or social media message.

If you receive a suspicious message claiming to be from SHOP NIBBI, please do not provide payment information.

shopnibbi@gmail.com

Refunds

Approved refunds are returned to the original payment method used for the purchase wherever possible.

Once we issue a refund, your bank, card provider or payment service may require additional processing time before the funds appear in your account.

For full information, please see our Return & Refund Policy.

Discount Codes

Discount or promotional codes must be entered at checkout where applicable.

Some promotional codes:

May have expiry dates
May apply only to selected products
May require a minimum spend
May not be combinable with other discounts

The conditions of a particular promotion will apply where stated.

Suspicious Transactions

We reserve the right to review, refuse or cancel an order where we reasonably suspect:

Fraudulent activity
Unauthorised payment use
Incorrect or unverifiable information
Misuse of promotional offers
Other activity that may put customers or our business at risk

Where an order is cancelled after payment has been taken, an appropriate refund will be issued to the original payment method.

Questions About Payment

If you have a question about a payment or an order, please contact:

Email: shopnibbi@gmail.com

For order-related enquiries, please include your order number and the email address used at checkout.

SHOP NIBBI is a trading name of Horizon Bee Tech Ltd.